LET’S KEEP YOU MOVING
A little help.
Simple answers, so you can get back to your sequence.
Common questions
My phone and Watch are not connecting
Open FitSeq on both devices. Check that the iPhone and Watch are paired, Bluetooth and Wi-Fi are available, and Airplane Mode is off. Look at FitSeq’s connection status before starting linked playback. Saved-routine transfer and immediate session controls use different delivery mechanisms, so a transferred routine alone does not prove the live connection is reachable.
Can I use FitSeq without my phone nearby?
The Watch can build and play routines independently. A routine must already be saved on the device you want to use. Live phone–Watch controls require the devices to be reachable; offline storage does not imply an active connection.
What if a timer or cue stops?
Raise your wrist or reopen the app and check the displayed state before continuing. Calls, app interruptions, resource limits and watchOS runtime expiry can affect background execution. FitSeq does not promise indefinite screen-off operation. If the issue repeats, note your device model, OS version, routine length, playback mode and whether the devices were connected.
I cannot hear or feel the cues
Check the routine’s cue preference: audio, haptics, both or silent. Check the device volume and haptic settings. Test a short routine while awake before relying on cues with the screen off. Cue strength and audibility depend on the device and its settings.
How do I restore Pro access?
Use Restore purchases in FitSeq’s upgrade/purchase screen with the Apple Account used for the original purchase. Apple may ask you to authenticate. Development/local StoreKit purchases are test transactions and are not App Store purchases. Never send your Apple Account password to support.
How do I manage saved routines?
Use the custom sequence builder to add, name, edit and reorder intervals, then save the routine. On iPhone, swipe a saved routine left to reveal Delete. The Free plan allows three saved custom routines; Pro removes that limit. Keep a copy of an important routine before troubleshooting or removing the app.
Is FitSeq medical advice?
No. FitSeq is a routine and interval guide, not a diagnosis or treatment service. Choose movements and durations suitable for you. Stop if a movement causes pain, dizziness or unusual symptoms, and seek appropriate professional advice when needed.